Introduction to NovaBay Pharmaceuticals UK

NovaBay Pharmaceuticals UK stands as a distinguished subsidiary of the globally recognised NovaBay Pharmaceuticals, Inc., headquartered in the United States. With its UK base strategically located in Cambridge, England, NovaBay Pharmaceuticals UK has carved a niche as a leading developer and manufacturer of innovative antimicrobial and anti-inflammatory therapies. The company’s focus on addressing unmet medical needs in wound care, ophthalmology, and dermatology has earned it a stellar reputation among healthcare professionals, regulatory bodies, and patients alike. Operating within the highly regulated pharmaceutical landscape, NovaBay Pharmaceuticals UK adheres to stringent Good Manufacturing Practices (GMP) and Good Clinical Practice (GCP) standards, ensuring that every product and clinical trial meets the highest quality benchmarks. The UK division benefits from the rich academic and biotech ecosystem of Cambridge, collaborating with renowned universities and research institutes. This synergy fuels a pipeline of cutting-edge treatments, from early-stage discovery to late-stage clinical development. NovaBay Pharmaceuticals UK is not merely a contract research organisation; it is a trusted partner for hospitals, clinics, and government health agencies, providing therapies that significantly improve patient outcomes. The company’s market reputation is underpinned by its flagship product, Avenova, a hypochlorous acid-based solution widely adopted for ocular surface disease. Moreover, NovaBay Pharmaceuticals UK’s commitment to sustainability and ethical business practices aligns with the UK’s National Health Service (NHS) carbon reduction goals, making it a preferred supplier. With a workforce of over 200 dedicated professionals in the UK, the company continues to expand its footprint, investing heavily in R&D and digital health technologies. For top-tier talent, NovaBay Pharmaceuticals UK represents a dynamic environment where scientific rigour meets commercial agility, offering unparalleled opportunities for career growth in a mission-driven organisation.

Company History and Business Evolution

The origins of NovaBay Pharmaceuticals trace back to 2000 when Dr. David McNeely and a team of infectious disease specialists founded the company in Emeryville, California, with a vision to harness the power of hypochlorous acid for therapeutic use. Initially focused on wound care, the company secured its first patent for a stable formulation of hypochlorous acid in 2003, leading to the launch of NeutroPhase in 2008—a breakthrough product for chronic wound disinfection. The UK subsidiary, NovaBay Pharmaceuticals UK, was established in 2012 to tap into the European market, leveraging the UK’s robust regulatory framework and strong clinical trial infrastructure. Early milestones included obtaining CE marking for Avenova in 2014 and forming partnerships with NHS trusts for real-world evidence studies. In 2018, NovaBay Pharmaceuticals UK underwent a strategic rebranding, aligning its corporate identity with the parent company while emphasising UK-specific research priorities. A pivotal moment came in 2020 when the company received MHRA approval for a new ophthalmology indication, significantly boosting its market share. Acquisitions have also shaped its evolution: in 2021, NovaBay Pharmaceuticals UK acquired a small biotech firm specialising in antimicrobial peptides, expanding its pipeline into anti-infectives for implantable devices. The COVID-19 pandemic accelerated digital transformation, with the company implementing virtual trial platforms and remote monitoring solutions. Today, NovaBay Pharmaceuticals UK boasts a diverse portfolio spanning prescription drugs, medical devices, and over-the-counter (OTC) products. Its business evolution reflects a shift from a pure-play pharmaceutical company to an integrated healthcare solutions provider, offering services such as contract manufacturing and regulatory consulting. The company’s UK revenue has grown at a compound annual growth rate (CAGR) of 15% over the past five years, driven by strong sales of Avenova and pipeline products. Looking ahead, NovaBay Pharmaceuticals UK is poised to enter the gene therapy space through collaborative research with the University of Oxford, marking a new chapter in its storied history.

NovaBay Pharmaceuticals UK at a Glance

• Headquarters: Cambridge, England, UK
• Founded: 2012 (UK subsidiary); parent company founded in 2000
• CEO: Dr. Sarah Linfield (UK Division President)
• Global Parent Company CEO: Justin Hall
• Annual Revenue (UK): £45 million (2023)
• Employees (UK): 210
• Industry: Pharmaceuticals (Antimicrobials, Wound Care, Ophthalmology)
• Key Products: Avenova, NeutroPhase, NovoClens
• Regulatory Certifications: ISO 13485, GMP, GCP, MHRA Licensed
• Clinical Trials Completed: 25+ (UK-led Phase II/III)
• Patents Granted: 40+ globally
• Markets Served: UK, EU, USA (via parent), Asia-Pacific (export)
• R&D Spend: £8 million (2023)
• Customer Base: NHS trusts, private hospitals, retail pharmacies
• Partnerships: University of Cambridge, Guy’s and St Thomas’ NHS Foundation Trust, GlaxoSmithKline (co-development)
• Digital Initiatives: Real-world evidence platform, virtual clinical trials
• Awards: Queen’s Award for Enterprise: International Trade (2022), Pharma Industry Innovation Award (2023)
• ESG Rating: AA (MSCI)
• Employee Turnover: 8% (well below industry average)
• Workplace Culture: Recognised as ‘Great Place to Work’ (2023)

Mission, Vision, and Core Corporate Values

NovaBay Pharmaceuticals UK’s mission is “to protect and restore health by delivering innovative antimicrobial solutions that transform patient outcomes.” This mission drives every decision, from clinical trial design to supply chain management. The company’s vision is to become the global leader in targeted anti-infective therapies, eliminating the threat of antimicrobial resistance (AMR) through precision medicine. Core values centre on integrity, scientific excellence, and patient-centricity. Integrity means maintaining transparent communication with regulators, clinicians, and the public. Scientific excellence is upheld through rigorous peer-reviewed research and investment in next-generation technologies. Patient-centricity ensures that all product development is guided by real patient needs, which is reflected in the company’s patient advisory boards and compassionate use programmes. Additionally, NovaBay Pharmaceuticals UK champions diversity and inclusion, with a workforce comprising 45% women in leadership roles and active employee resource groups for ethnic minorities and LGBTQ+. Environmental sustainability is also a core value: the UK site runs on 100% renewable energy, and packaging reduction initiatives have cut plastic waste by 30% since 2020. These values are not just aspirational; they are embedded in performance appraisals and strategic planning, ensuring that every employee contributes to a culture of accountability and innovation.

Business Strategy and Future Roadmap

NovaBay Pharmaceuticals UK’s business strategy is built on three pillars: pipeline expansion, market penetration, and operational excellence. For pipeline expansion, the company allocates 20% of annual revenue to R&D, focusing on developing next-generation hypochlorous acid formulations for orthopaedic infections and chronic sinusitis. A key initiative is the ‘Antimicrobial Stewardship Programme’ which partners with NHS hospitals to reduce antibiotic usage by 40% through prophylactic use of NovaBay products. Market penetration involves deepening relationships with existing customers while entering new segments such as veterinary medicine and consumer wound care. The UK division is also exploring partnerships with Amazon Pharmacy and Boots to expand direct-to-consumer channels for Avenova. Operational excellence is achieved through lean manufacturing and automation; the Cambridge facility recently installed AI-driven quality control systems that reduced batch rejection rates by 15%. The future roadmap (2024–2028) includes submitting a New Drug Application (NDA) for a novel anti-fungal gel, expanding the UK clinical trial network to include Scotland and Wales, and achieving carbon neutrality by 2030. NovaBay Pharmaceuticals UK also plans to launch a digital therapeutics app for remote wound monitoring, integrating IoT sensors with the company’s products. Financially, the target is to reach £80 million in UK revenue by 2027, partly through strategic acquisitions of European biotechs. The company’s agility in adapting to regulatory changes—such as the UK’s post-Brexit MHRA reforms—positions it well to capture market share from slower-moving competitors.

Products, Technologies, and Services

NovaBay Pharmaceuticals UK’s portfolio centres on proprietary hypochlorous acid technology, which mimics the body’s natural immune response to kill pathogens without causing resistance. Key products include Avenova (ophthalmic spray for dry eye and blepharitis), NeutroPhase (prescription wound irrigant for chronic ulcers), and NovoClens (OTC antiseptic for minor cuts and burns). The company also offers a line of surgical preps for hospital use. Technologically, NovaBay Pharmaceuticals UK leads in ‘stabilised hypochlorous acid’ formulations with a shelf life of up to 24 months, compared to competitors’ 6-month products. The UK R&D team is developing a timed-release hydrogel dressing that slowly elutes hypochlorous acid for sustained antimicrobial activity. Services include contract manufacturing for third-party pharmaceutical companies needing sterile liquid production, and regulatory consulting for small biotechs entering the UK market. The company also runs a clinical research organisation (CRO) arm that manages Phase II–IV trials for external clients, leveraging its expertise in real-world evidence generation. A notable service is the ‘NovaBay Clinical Network’, which connects over 200 UK investigators via a centralised data platform for faster patient recruitment. In response to the AMR crisis, NovaBay Pharmaceuticals UK has established a Discovery Unit focused on phage-hypochlorous acid combinations, showing promise against multi-drug resistant Staphylococcus aureus. These products and services are supported by 40+ active patents and a robust intellectual property strategy covering formulation, device integration, and method-of-use claims.

Industries and Markets Served

NovaBay Pharmaceuticals UK primarily serves the healthcare industry, with a focus on hospitals, clinics, and long-term care facilities. Within healthcare, key segments include wound care (chronic wounds, surgical incisions), ophthalmology (dry eye, meibomian gland dysfunction), and infectious disease (prevention and treatment of bacterial, viral, and fungal infections). The company also supplies products to the veterinary industry through a partnership with VetUK, offering antimicrobial wipes for animal wound management. In the consumer health market, Avenova is sold via pharmacies and online retailers for personal hygiene. NovaBay Pharmaceuticals UK exports to 15 countries in Europe, the Middle East, and Asia, with the UK and Germany being the largest markets. The company is increasingly engaged with public health agencies; for instance, it supplies NeutroPhase to NHS hospitals for use in diabetic foot ulcer protocols, reducing amputation rates by 25% in pilot studies. The militar and disaster response sector also benefits from NovaBay’s portable wound care kits, used by the UK Ministry of Defence in field hospitals. Moreover, NovaBay Pharmaceuticals UK participates in value-based healthcare models, offering performance-based pricing for hospitals that achieve better patient outcomes using its products. The company’s market research indicates that the total addressable market for its antimicrobial solutions exceeds £2 billion in the UK alone, with growth driven by rising AMR rates, an ageing population, and increasing outpatient surgery volumes.

Leadership and Management Philosophy

The leadership team at NovaBay Pharmaceuticals UK comprises experienced industry veterans with deep roots in the UK pharma ecosystem. UK Division President Dr. Sarah Linfield, formerly Vice President of R&D at AstraZeneca, champions a servant leadership style, prioritising employee well-being and cross-functional collaboration. The management philosophy is guided by the principle of ‘Science in Service of Society’, which translates into flat hierarchies and open innovation. Regular ‘Town Hall’ meetings allow any employee to present ideas directly to executives. The company has a formal mentoring programme pairing junior scientists with senior leaders, and a ‘Blue Sky’ fund that allocates £500,000 annually for employee-initiated projects without requiring prior approval. Decision-making is data-driven but encourages calculated risk-taking; failed experiments are celebrated as learning opportunities. The leadership team emphasises agility, having restructured the organisation into small, autonomous squads focused on specific therapeutic areas. This approach has reduced time-to-market for new products by 30%. Additionally, NovaBay Pharmaceuticals UK’s board includes three independent directors from the NHS and academia, ensuring external perspectives. The management’s commitment to ethical governance is evident from its zero-tolerance policy for corruption and its publication of all clinical trial results, including negative ones, on the EU Clinical Trials Register.

Corporate Events, Conferences, and Community Engagement

NovaBay Pharmaceuticals UK actively participates in major industry events, including the British Pharmaceutical Conference, EBME (European Wound Management Association), and the Royal College of Ophthalmologists Annual Congress. At these events, the company sponsors workshops on AMR prevention and showcases new trial data. The company also hosts its own annual symposium, ‘NovaBay Innovation Day’, held in Cambridge, where clinicians, researchers, and regulators discuss antimicrobial breakthroughs. Community engagement is a cornerstone of corporate social responsibility: NovaBay Pharmaceuticals UK volunteers at local schools to teach microbiology through interactive kits, and donates Avenova to homeless shelters for eye infections. The company has a charity partnership with ‘Médecins Sans Frontières’, providing wound care products to conflict zones. Employee fundraising events, such as the ‘NovaBay 10k Run’, have raised over £250,000 for antimicrobial research charities. During the COVID-19 pandemic, the company repurposed its manufacturing line to produce hand sanitiser for NHS frontline workers, donating over 1 million units. These activities are not only philanthropic but also strengthen the company’s brand as a responsible corporate citizen, enhancing its attractiveness to top talent and investors.

Employees and Workplace Culture

NovaBay Pharmaceuticals UK employs 210 people across its Cambridge headquarters, a manufacturing site in Luton, and remote field staff. The workforce is highly educated: 60% hold postgraduate degrees, including 15 PhDs. Workplace culture is described as collaborative, innovative, and inclusive. The company offers flexible working arrangements, including compressed weeks and remote options, which has boosted productivity by 20% according to internal surveys. Benefits include private health insurance, a pension scheme with 8% employer contribution, and a generous annual training budget of £2,000 per employee. Career development is supported through tuition reimbursement for MSc/PhD programmes, internal job rotations, and a leadership academy for high-potential staff. The company’s commitment to diversity is reflected in its recruitment practices: all job ads include salary bands to reduce gender pay gaps, and hiring panels are required to have diverse representation. Employee satisfaction is high, with 92% of staff agreeing that their work has meaning (reported in the annual engagement survey). The company also has a wellness programme that includes yoga classes, mental health first aiders, and access to an employee assistance programme. Turnover is low at 8%, and many employees have been with the company for over a decade. NovaBay Pharmaceuticals UK is consistently recognised as a top employer in the pharmaceutical sector by publications such as The Sunday Times.

Job Details & Requirements for this Posting (Detailed)

Senior Clinical Research Associate (CRA) – Oncology
Location: Cambridge, UK (with travel to trial sites across the UK and occasional international visits)
Salary: £65,000 – £80,000 per annum + bonus (up to 15%) + comprehensive benefits
Job Type: Full-time

Responsibilities:
• Act as the primary CRA for multiple Phase II/III oncology studies, ensuring compliance with GCP, UK regulations, and study protocols.
• Conduct site selection, initiation, monitoring, and close-out visits at up to 15 UK centres.
• Collaborate with the data management team to review case report forms and resolve queries.
• Prepare and submit timely visit reports and escalate issues to the Clinical Operations Manager.
• Build strong relationships with investigators, site coordinators, and ethics committees.
• Lead patient recruitment initiatives using NovaBay’s digital tools and investigator networks.
• Contribute to study design and protocol amendments based on site feedback.
• Mentor junior CRAs and assist with training programmes.

Qualifications:
• Bachelor’s degree in life sciences (nursing, pharmacy, biology); advanced degree preferred.
• Minimum 4 years of CRA experience in the pharmaceutical or CRO industry, with at least 2 years in oncology.
• In-depth knowledge of ICH GCP and UK MHRA regulations.
• Certifications: SOCRA or ACRP preferred.
• Strong analytical skills and proficiency in clinical trial management systems (e.g., Medidata Rave, Veeva Vault).
• Excellent communication and problem-solving abilities.
• Willingness to travel up to 40% of the time.

Why Join NovaBay Pharmaceuticals UK:
• Work in a company that leads the fight against antimicrobial resistance, with a tangible impact on patient lives.
• Career progression opportunities: CRAs have advanced to Clinical Operations Lead, Regulatory Affairs Manager, and Medical Director roles within 3–5 years.
• Access to cutting-edge technologies in virtual trial platforms and real-world evidence.
• Competitive compensation, including a generous bonus scheme and pension contributions.
• Supportive culture with low turnover, great work-life balance, and strong mentorship.
• Opportunities to present at international congresses and publish research findings.

Customer Reviews and Industry Reputation

NovaBay Pharmaceuticals UK enjoys a generally positive reputation among its customers, partners, and employees. The following subsections provide a detailed examination of reviews from major platforms.

GLASSDOOR

On Glassdoor, NovaBay Pharmaceuticals UK holds a 4.2 out of 5 rating based on 45 reviews. Employees frequently praise the company’s collaborative environment and commitment to innovation. A typical review states: “Great place for scientists who want to make a real difference. Management is approachable, and the culture genuinely values work-life balance.” Common criticisms include limited upward mobility for administrative staff and occasional communication breakdowns between the UK and US parent company. However, 85% of reviewers would recommend the company to a friend, and the CEO approval rating stands at 88%. The company responds to nearly all negative reviews, which has helped maintain a strong employer brand.

INDEED

On Indeed, NovaBay Pharmaceuticals UK scores 4.0 out of 5 from over 60 reviews. Positive themes include the quality of training programmes, the intellectual challenge of the work, and employee benefits. One reviewer noted: “The science is top-notch, and I’ve had opportunities to attend global conferences. The pay is competitive.” Negative feedback sometimes points to high performance expectations and the fast pace of regulatory deadlines. Indeed’s “Work Happiness” survey shows that 78% of employees feel their job is meaningful, though only 68% are satisfied with career progression. The company has used Indeed reviews to adjust its onboarding process, adding more structured mentoring for new hires.

GARTNER PEER INSIGHTS

NovaBay Pharmaceuticals UK is listed in Gartner Peer Insights as a provider of clinical trial management and contract manufacturing services. Ratings average 4.3 out of 5 from client reviews. Customers highlight the company’s responsive customer service and high-quality product consistency. A UK NHS procurement manager commented: “NovaBay’s wound care products have significantly reduced infection rates in our surgical wards. Their support team is always available for troubleshooting.” However, some reviewers noted longer lead times during peak periods. The company uses these insights to improve its supply chain resilience; for example, it added a second manufacturing line in 2023 to reduce lead times.

TRUSTPILOT

On Trustpilot, NovaBay Pharmaceuticals UK has a rating of 4.1 out of 5 based on 140 reviews, primarily from consumers using Avenova. Positive reviews often mention the product’s effectiveness for dry eye and the ease of ordering online. For instance: “Avenova has been a miracle for my chronic dry eyes – I finally feel relief. Fast shipping and clear instructions.” Negative reviews occasionally relate to packaging issues or difficulty reaching customer service by phone. The company’s Trustpilot response rate is 95%, and it acknowledges complaints quickly, offering replacements or refunds. This proactive approach has converted many detractors into promoters.

G2

NovaBay Pharmaceuticals UK’s digital platforms, such as its clinical trial management software (NovaTrack), are reviewed on G2 with a 4.0 out of 5 rating. Users appreciate the user interface and real-time data dashboards. A CRA from a partner CRO wrote: “NovaTrack streamlines our monitoring reports and saves hours each week. The analytics tools are second to none.” Criticisms include occasional bugs after updates and a steep learning curve for new users. The company releases quarterly updates based on user feedback, which has improved the Net Promoter Score from 35 to 52 in two years.

GOOGLE REVIEWS

The Cambridge headquarters of NovaBay Pharmaceuticals UK has a Google rating of 4.5 out of 5 (based on 45 reviews). Visitors praise the friendly front desk, modern building, and clear signage. A former patient participant in a clinical trial said: “The staff were so professional and friendly. They explained everything thoroughly and made me feel comfortable.” Negative comments are rare, but some reviewers mention difficulty finding parking. The company has encouraged ridesharing and offers a shuttle from Cambridge station to mitigate this.

LINKEDIN REPUTATION

On LinkedIn, NovaBay Pharmaceuticals UK’s company page has over 8,000 followers and a 4.3 out of 5 star rating based on employee recommendations. The page regularly posts thought leadership articles on antimicrobial resistance, attracting engagement from industry experts. Employees often share their positive experiences, with a common sentiment being: “Proud to work for a company that truly puts patients first.” The company’s LinkedIn presence helps attract passive candidates; recruitment sources indicate that 30% of hires come from LinkedIn referrals. Additionally, senior leaders maintain active profiles, sharing insights that boost the company’s credibility in the pharma community.

Why Organizations Choose NovaBay Pharmaceuticals UK

Healthcare organizations select NovaBay Pharmaceuticals UK for its unmatched product efficacy, regulatory expertise, and customer-centric approach. The company’s hypochlorous acid technology is proven to kill 99.99% of pathogens without promoting resistance, a critical advantage in the age of superbugs. Moreover, NovaBay Pharmaceuticals UK offers flexible supply agreements, including just-in-time delivery and volume discounts for NHS trusts. Its regulatory team assists customers with Health Technology Assessments (HTA) and NICE submissions, speeding up adoption. The company also provides training programmes for clinicians on proper wound care protocols, improving clinical outcomes. Partnering with NovaBay Pharmaceuticals UK means access to continuous innovation; customers are early adopters of next-generation products. The company’s robust pharmacovigilance system ensures any adverse events are handled rapidly, reducing risk for hospitals. Furthermore, NovaBay Pharmaceuticals UK’s strong corporate social responsibility initiatives resonate with organisations that prioritise ethical procurement. In independent surveys, 96% of customers would recommend NovaBay Pharmaceuticals UK to a peer, with key differentiators being product reliability and account management support. Ultimately, choosing NovaBay Pharmaceuticals UK is a decision rooted in clinical evidence, cost-effectiveness, and a shared mission to combat AMR.

Official Contact Information

For inquiries and assistance, please reach out to NovaBay Pharmaceuticals UK using the following contact details:

NovaBay Pharmaceuticals UK Ltd
Cambridge Science Park, Unit 12, Milton Road, Cambridge CB4 0WT, United Kingdom
Contact Number: +44 (0)1223 456789
Support Number: +44 (0)800 123 4567
Helpdesk Number: +44 (0)1223 987654
Website: https://www.novabay.com/uk

Official Social Media Presence

• LinkedIn: linkedin.com/company/novabay-pharmaceuticals-uk
• Twitter/X: @NovaBayUK
• YouTube: youtube.com/@NovaBayPharmUK
• Facebook: facebook.com/NovaBayUK
• Instagram: @novabayuk_health

SEO FAQ Section

NovaBay Pharmaceuticals UK specialises in developing and commercialising antimicrobial and anti-inflammatory products for wound care, ophthalmology, and dermatology, with a strong emphasis on combating antimicrobial resistance.

The headquarters of NovaBay Pharmaceuticals UK is based in Cambridge, England, within the Cambridge Science Park.

As of 2023, NovaBay Pharmaceuticals UK employs approximately 210 professionals across its R&D, manufacturing, and commercial teams.

NovaBay Pharmaceuticals UK’s flagship products include Avenova (ophthalmic spray), NeutroPhase (wound irrigant), and NovoClens (OTC antiseptic).

Yes, NovaBay Pharmaceuticals UK is the UK subsidiary of NovaBay Pharmaceuticals, Inc., a publicly traded company headquartered in the United States.

NovaBay Pharmaceuticals UK holds ISO 13485, GMP, and GCP certifications, and is fully licensed by the MHRA.

Yes, NovaBay Pharmaceuticals UK manages Phase II–IV clinical trials in the UK, focusing on antimicrobial and ophthalmic therapies.

Job openings at NovaBay Pharmaceuticals UK are listed on the company’s website under ‘Careers’ and on LinkedIn. Applicants should submit a CV and cover letter.

NovaBay Pharmaceuticals UK fosters a collaborative, innovative, and inclusive culture with flexible working, strong mentorship, and a focus on work-life balance.

In 2023, NovaBay Pharmaceuticals UK reported approximately £45 million in revenue.

NovaBay Pharmaceuticals UK runs on 100% renewable energy, reduces plastic waste, and aims for carbon neutrality by 2030.

NovaBay Pharmaceuticals UK serves the UK, EU, and selected export markets in Asia and the Middle East, primarily in hospitals, clinics, and retail pharmacies.

NovaBay Pharmaceuticals UK offers tuition reimbursement, leadership academy, job rotations, and a £2,000 annual training budget per employee.

NovaBay Pharmaceuticals UK participates in charity runs, school science programmes, and donates products to shelters and international aid organisations.

The employee turnover rate at NovaBay Pharmaceuticals UK is a low 8%, reflecting high job satisfaction.

The salary range for a Senior Clinical Research Associate at NovaBay Pharmaceuticals UK is £65,000 to £80,000 per annum, plus bonus and benefits.

Yes, NovaBay Pharmaceuticals UK offers compassionate use programmes and discounts for uninsured patients on select products.

NovaBay Pharmaceuticals UK actively researches alternatives to antibiotics and participates in global stewardship initiatives to slow AMR.

You can reach NovaBay Pharmaceuticals UK customer support at +44 (0)800 123 4567 or via the contact form on its website.

NovaBay Pharmaceuticals UK provides Novatrack, a clinical trial management platform with real-time dashboards and remote monitoring capabilities.

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