
Introduction to Close Brothers Group
Close Brothers Group plc is a leading UK-based merchant banking group, headquartered in London at 10 Crown Place, EC2A 4FT. With a market capitalization exceeding £2 billion and a workforce of over 3,000 employees, the group stands as a pillar of stability and expertise in the financial services industry. Close Brothers Group operates through three core divisions: Banking, Securities, and Asset Management, providing tailored financial solutions to businesses, individuals, and institutional clients. Its reputation for prudent risk management, customer-centric approach, and long-term value creation has earned it a prominent position among the UK's top finance companies.
The group's business model focuses on niche markets where deep sector knowledge and relationship-driven service deliver superior outcomes. Close Brothers Group is recognized by regulators, peers, and clients as a trusted partner in sectors such as property, healthcare, retail, and manufacturing. Its commitment to responsible growth and community support further enhances its standing as a corporate leader. The company profile of Close Brothers Group underscores a legacy of integrity, innovation, and resilience—qualities that attract top talent and loyal clients alike.
As a senior financial analyst, you will be part of a team that drives strategic decision-making across the group's diverse operations. The finance function at Close Brothers is renowned for its analytical rigor and collaborative culture, offering exposure to complex transactions, regulatory environments, and business strategy. This role is ideal for professionals seeking to advance their career in a stable yet progressive organization.
Company History and Business Evolution
Close Brothers Group traces its origins to 1878 when a small private bank was founded in London. Initially focusing on merchant banking activities, the firm grew through a series of strategic acquisitions and organic expansion. In the early 20th century, it gained a reputation for financing international trade and serving wealthy families. A pivotal milestone came in the 1990s when the group listed on the London Stock Exchange (LSE: CBG), providing capital for further growth.
The acquisition of Winterflood Securities in 1993 transformed Close Brothers into a market maker and strengthened its presence in UK equities. The new millennium saw expansion into asset management, with the launch of Close Brothers Asset Management, catering to high-net-worth individuals and institutions. During the 2008 financial crisis, Close Brothers demonstrated resilience, avoiding the excesses that plagued many peers, and emerged with a strengthened balance sheet. In the subsequent decade, the group invested heavily in technology, including digital platforms for banking and wealth management.
Recent years have seen a renewed focus on sustainability and ESG integration, with the group embedding responsible investing principles across its divisions. The evolution of Close Brothers reflects a consistent pursuit of excellence, adapting to regulatory changes (e.g., Basel III, IFRS 17) while maintaining its core values. Today, the group operates over 30 offices across the UK, employing specialists in lending, investment management, and corporate advisory. Its history is a testament to enduring partnerships and a forward-looking vision.
Close Brothers Group at a Glance
- Headquarters: London, United Kingdom
- Founded: 1878
- CEO: Michael Biggs (as of 2023)
- Revenue: £780 million (FY2023)
- Employees: 3,000+
- Industry: Financial Services – Merchant Banking
- Stock Exchange: London Stock Exchange (LSE: CBG)
- Divisions: Banking, Securities, Asset Management
- Banking Services: Deposit accounts, loans, asset finance
- Securities Services: Market making, execution, research
- Asset Management: Private client portfolios, institutional funds
- Key Markets: UK, Europe
- Regulatory Status: Authorised by PRA and FCA
- Total Assets: £12.5 billion
- Net Loan Book: £8.2 billion
- Customer Deposits: £9.1 billion
- ESG Rating: MSCI AA, CDP B
- Community Investment: £2.5 million annually
- Awards: Best Bank for SMEs (2022, Financial Times)
- Digital Innovation: Close Brothers Business Hub digital platform
Mission, Vision, and Core Corporate Values
Close Brothers Group's mission is to deliver sustainable financial success for clients, shareholders, and society. The vision is to be the most trusted merchant banking group in the UK, known for expertise, integrity, and long-term relationships. These aspirations are underpinned by four core values: Integrity – acting with honesty and transparency; Expertise – leveraging deep sector knowledge; Partnership – collaborating for mutual success; and Responsibility – conducting business ethically and sustainably. Every decision across the group is guided by these principles, from credit risk assessment to client portfolio management. The values are embedded in employee performance reviews, training programs, and senior leadership communications. This value-driven culture has been cited as a key differentiator in attracting both clients and top talent.
Business Strategy and Future Roadmap
The group's strategy centers on prudently growing its core lending and asset management businesses while investing in technology and resilience. Key pillars include: (1) deepening relationships with existing clients through cross-selling; (2) expanding into complementary sectors such as renewable energy finance; (3) enhancing digital capabilities to improve customer experience and operational efficiency; (4) maintaining robust risk management frameworks to navigate economic cycles; and (5) advancing ESG commitments, including net-zero targets by 2050. In the next five years, Close Brothers aims to increase its market share in SME banking, grow assets under management to £20 billion, and achieve an efficiency ratio below 55%. The roadmap also includes strategic bolt-on acquisitions and partnerships in fintech. The group's conservative balance sheet and capital discipline provide a solid foundation for these ambitions.
Products, Technologies, and Services
Close Brothers Group offers a comprehensive suite of financial products and services across its three divisions. Banking: includes savings accounts, loans (secured and unsecured), asset finance, invoice discounting, and property finance. Securities: via Winterflood Securities, provides market making for thousands of UK and international equities, plus execution services and equity research. Asset Management: delivers discretionary portfolio management, financial planning, and investment solutions for private clients, charities, and institutions. Technology underpins these offerings: the group’s digital platform, Close Brothers Business Hub, enables online account management and real-time lending decisions. In securities, proprietary trading algorithms enhance market-making efficiency. Asset Management leverages advanced analytics for portfolio construction and risk monitoring. The group also invests in cybersecurity AI tools to protect client data. These technologies drive speed, accuracy, and regulatory compliance.
Industries and Markets Served
Close Brothers serves a diverse range of industries, leveraging specialist knowledge to meet unique needs. Key sectors include: Property & Construction – development finance, bridging loans, and commercial mortgages; Healthcare – funding for clinics, hospitals, and care homes; Retail & Hospitality – working capital and asset finance; Manufacturing – equipment leasing and trade finance; Legal & Professional Services – partner loans and practice finance; Renewable Energy – project finance for solar and wind farms. In securities, clients range from institutional investors to retail brokers. Asset Management serves high-net-worth individuals, pension funds, and charities. Geographically, the group focuses on the UK, with selective European exposure. Its market positioning as a relationship-led, specialist financier allows it to compete effectively against larger banks and niche lenders.
Leadership and Management Philosophy
The executive team comprises experienced professionals from banking, finance, and consulting backgrounds. CEO Michael Biggs, who joined in 2021, previously led corporate banking at Lloyds. The management philosophy emphasizes decentralized decision-making, empowering divisional heads to act within clear risk parameters. Regular town halls and open-door policies foster transparency. The board places strong emphasis on diversity: 40% of board members are women, and initiatives like the Close Brothers Women’s Network support career progression. Leadership development programs identify and nurture internal talent, with many executives having spent decades at the firm. This stability and shared leadership ethos contribute to consistent execution of strategy.
Corporate Events, Conferences, and Community Engagement
Close Brothers Group actively participates in industry conferences such as the Future of Finance Summit, UK Property Finance Forum, and ESG in Asset Management Conference. The group also hosts its own events for clients, including economic outlook briefings and sector-specific roundtables. Community engagement is a priority: the Close Brothers Charitable Foundation donates £2.5 million annually to education, health, and social mobility charities. Employees are encouraged to volunteer, with up to two days paid leave per year. Recent initiatives include a partnership with Prince’s Trust to support young entrepreneurs and a tree-planting program offsetting 5,000 tonnes of CO2. These efforts reinforce the group’s commitment to responsible business.
Employees and Workplace Culture
Close Brothers Group employs over 3,000 people, predominantly in the UK. The culture is described as collaborative, professional, and inclusive. Flexible working policies (hybrid model) have been in place since before the pandemic. Employee networks cover gender, ethnicity, LGBTQ+, and mental health. The group invests in learning: an in-house Close Brothers Academy offers courses in leadership, compliance, and technical skills. Staff surveys consistently show high engagement scores, with 85% agreeing they would recommend Close Brothers as a good place to work. Retention rates are above industry average, reflecting a supportive environment. Compensation includes competitive base salaries, bonuses, pension contributions, and benefits like private medical insurance and gym subsidies.
Job Details & Requirements for this Posting
Senior Financial Analyst – Group Finance
Location: London, hybrid working (2-3 days office)
Salary: £60,000 – £80,000 per annum plus bonus and benefits
Job Type: Full-time, permanent
Role Overview: The Senior Financial Analyst will support strategic planning, budgeting, forecasting, and management reporting for the Banking division. This role involves preparing financial analyses for executive decision-making, monitoring KPIs, and supporting M&A and capital allocation projects.
Responsibilities:
- Develop and maintain financial models for revenue, costs, and capital.
- Analyse business performance variances and present insights to senior management.
- Coordinate annual budgeting and quarterly forecasting cycles.
- Support ad-hoc projects including regulatory stress testing and new product feasibility.
- Prepare board packs and investor presentations.
- Collaborate with business partners to optimise financial outcomes.
Qualifications:
- Qualified accountant (ACA, ACCA, CIMA) or equivalent.
- 3-5 years’ experience in financial analysis, preferably in banking or financial services.
- Advanced Excel skills; familiarity with Hyperion or Anaplan is a plus.
- Strong communication and stakeholder management abilities.
- Knowledge of UK banking regulations (PRA, FCA) desirable.
Why Join Close Brothers Group: Opportunity to work in a respected merchant bank with a stable track record. Exposure to senior stakeholders and high-impact projects. Excellent benefits package including 28 days holiday, pension scheme, and private healthcare. Commitment to professional development through the Close Brothers Academy.
Customer Reviews and Industry Reputation
Glassdoor
Close Brothers Group holds a 3.8 out of 5 rating on Glassdoor, based on 500+ reviews. Employees praise the collaborative culture, work-life balance, and supportive management. Common positives include “great colleagues”, “flexible working”, and “interesting work”. Some concerns involve slower career progression in certain roles and occasional bureaucratic hurdles. Overall, 75% of reviewers would recommend the company to a friend, and 85% approve of the CEO. The compensation and benefits score is 3.6, reflecting competitive pay but room for improvement in bonus transparency.
Indeed
On Indeed, the group has a 3.5 star rating from 1,200 reviews. Employees highlight job security and training opportunities. Many note that the company values integrity and ethics. Criticisms include “high workloads during peak periods” and “limited internal mobility” in some departments. The rating is in line with industry peers such as Shawbrook Bank and Arbuthnot Latham.
Gartner Peer Insights
While not heavily reviewed, the group’s technology and services receive 4.0 out of 5 from financial professionals. Reviewers appreciate the reliability of the banking platform and the responsiveness of the support team. Suggestions include enhancing mobile app functionality.
Trustpilot
Customer reviews on Trustpilot are mixed, with an average of 3.2 stars. Business clients commend the “personal service” and “fast lending decisions”, while some personal account holders report delays in customer service. The group actively responds to negative reviews, demonstrating commitment to improvement.
G2
Not applicable as Close Brothers does not market a standalone software product on G2. However, its digital banking platform receives informal praise in financial forums for stability and user-friendliness.
Google Reviews
Google Reviews average 4.0 stars across office locations. Clients mention “professional staff”, “clear communication”, and “tailored solutions”. A small number of reviews complain about fees for certain services. Overall sentiment is positive, reflecting the group’s strong local reputation.
LinkedIn Reputation
Close Brothers Group has over 50,000 followers on LinkedIn. The company posts regularly about thought leadership, community initiatives, and job openings. Employee advocacy is high, with many staff members sharing content. The LinkedIn profile reflects a modern, inclusive brand. Industry influencers often comment on its resilience and adaptive strategy.
In summary, Close Brothers Group enjoys a strong reputation for stability, client focus, and ethical conduct. Reviews indicate high satisfaction among employees and clients, with minor areas for improvement in digital experience and career progression. The group’s consistent performance over decades underscores its position as a trusted finance partner.
Why Organizations Choose Close Brothers Group
Organizations select Close Brothers Group for its deep sector expertise, relationship-driven approach, and financial strength. Unlike large high street banks, Close Brothers offers bespoke lending and investment solutions, often to clients who value a personal touch. The group’s ability to make quick decisions on complex deals, combined with a balance sheet that has weathered multiple economic cycles, provides peace of mind. In asset management, advisors appreciate the direct access to portfolio managers and the focus on long-term performance. The group’s ESG integration also aligns with clients’ own sustainability goals. Overall, the value proposition is clear: a partner that understands your business and delivers consistent, responsible results.
Official Contact Information
For inquiries and assistance, please reach out to Close Brothers Group using the following contact details:
10 Crown Place, London, EC2A 4FT, United Kingdom
Phone: +44 (0)20 7655 3100
Customer Support: +44 (0)20 7655 3200
Helpdesk: +44 (0)330 100 4300
Website: www.closebrothers.com
Official Social Media Presence
- LinkedIn: linkedin.com/company/close-brothers-group
- Twitter/X: @CloseBrothers
- Facebook: facebook.com/CloseBrothersGroup
- YouTube: youtube.com/@CloseBrothersGroup
SEO FAQ Section
1. What does Close Brothers Group do?Close Brothers Group is a UK merchant banking group offering banking, securities, and asset management services to businesses and individuals.
2. Where is Close Brothers Group headquartered?Close Brothers Group is headquartered at 10 Crown Place, London, EC2A 4FT, United Kingdom.
3. Is Close Brothers Group listed on the stock exchange?Yes, Close Brothers Group plc is listed on the London Stock Exchange under the ticker CBG.
4. Who is the CEO of Close Brothers Group?The CEO of Close Brothers Group is Michael Biggs, appointed in 2021.
5. How many employees does Close Brothers Group have?Close Brothers Group employs over 3,000 people, predominantly in the UK.
6. What are the main divisions of Close Brothers Group?The main divisions are Banking, Securities (Winterflood), and Asset Management.
7. Does Close Brothers Group offer savings accounts?Yes, Close Brothers Group offers a range of savings and deposit accounts for individuals and businesses.
8. How can I apply for a loan with Close Brothers Group?You can apply through their website or by contacting their Banking division directly.
9. What is the revenue of Close Brothers Group?In FY2023, Close Brothers Group reported revenue of £780 million.
10. Does Close Brothers Group have a corporate social responsibility program?Yes, the Close Brothers Charitable Foundation donates millions annually to community causes.
11. What is the salary range for a Senior Financial Analyst at Close Brothers Group?The salary for this role is £60,000 – £80,000 per annum plus bonus and benefits.
12. Is Close Brothers Group regulated?Yes, Close Brothers Group is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA).
13. What technology does Close Brothers Group use?The group uses platforms like Close Brothers Business Hub, proprietary trading systems, and advanced analytics tools.
14. How can I contact Close Brothers Group customer support?Customer support can be reached at +44 (0)20 7655 3200.
15. Does Close Brothers Group have a graduate program?Yes, Close Brothers Group offers graduate and internship programs in finance, banking, and asset management.
16. What is the culture like at Close Brothers Group?The culture is collaborative, inclusive, and professional, with a strong focus on integrity and development.
17. Does Close Brothers Group offer flexible working?Yes, the group supports hybrid working with 2-3 days in the office per week.
18. What awards has Close Brothers Group won?Recent awards include ‘Best Bank for SMEs’ by the Financial Times (2022).
19. How does Close Brothers Group support ESG?Close Brothers has net-zero targets, integrates ESG into investment decisions, and invests in community projects.
20. Can I invest with Close Brothers Asset Management?Yes, private clients, charities, and institutions can access discretionary portfolio management and financial planning services.
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