Introduction to Computacenter

Computacenter is a leading multinational technology company headquartered in Hatfield, Hertfordshire, United Kingdom, with a strong presence across Europe, North America, and Asia. As one of the world's top IT infrastructure and services providers, Computacenter delivers end-to-end solutions including digital transformation, cloud migration, cybersecurity, managed services, and IT consulting. With annual revenues exceeding £6 billion (over $7.5 billion USD) and a workforce of more than 20,000 employees, Computacenter serves tens of thousands of enterprise customers, including government agencies, financial institutions, healthcare providers, and Fortune 500 corporations. The company is consistently recognized for its technical expertise, innovation, and exceptional customer satisfaction in the Gartner Magic Quadrant and other industry reports. Computacenter's reputation as a trusted partner stems from its ability to design, implement, and support complex IT environments across hybrid clouds, data centers, networks, and workplace technologies. The company's culture of continuous learning and employee empowerment has earned it multiple 'Great Place to Work' certifications in various countries. Organizations that rely on Computacenter benefit from a single point of accountability for technology lifecycle management, reducing complexity and accelerating business outcomes. This comprehensive introduction frames Computacenter as a powerhouse in the technology sector, ready to drive the next wave of digital innovation.

Company History and Business Evolution

Computacenter was founded in 1981 by Philip Hulme and Mike Norris in the United Kingdom. Originally named Computer Center Limited, the company began as a small reseller of microcomputers and office automation solutions. In its early years, Computacenter capitalized on the growing demand for business computing, establishing strong relationships with vendors like IBM, HP, and Microsoft. By the late 1980s, the company had expanded into service and support contracts, laying the foundation for its future as a managed services provider. A key milestone came in 1998 when Computacenter went public on the London Stock Exchange (LSE: CCC), raising capital to accelerate growth. The early 2000s saw a strategic shift toward professional services and IT outsourcing, with acquisitions such as Forthnet (2001) and Network Support (2004) expanding its capabilities. The 2008 acquisition of Premier Technologies boosted its US presence. In 2012, Computacenter launched its Cloud Services division, and in 2015, it acquired PSC Group to strengthen its European operations. The company continued its growth trajectory with the purchase of FusionStorm in 2017, solidifying its North American footprint. More recently, Computacenter has invested heavily in AI-driven automation, cybersecurity, and sustainability consulting. In 2021, it became one of the first major IT service providers to achieve Carbon Neutral Plus status. The company's evolution from a small reseller to a global IT powerhouse exemplifies its adaptability, strategic foresight, and commitment to long-term client relationships. Today, Computacenter serves customers in over 70 countries, with 30+ offices and state-of-the-art solution centers. Its history is marked by continuous innovation, from early networking solutions to modern hybrid cloud architectures. The company's resilient business model has weathered economic downturns, technology shifts, and global disruptions, consistently delivering sustainable growth.

Computacenter at a Glance

• Headquarters: Hatfield, Hertfordshire, United Kingdom
• Founded: 1981
• CEO: Mike Norris (Co-Founder)
• Revenue: £6.1 billion (FY 2023)
• Employees: Over 20,000 globally
• Stock Symbol: LSE: CCC
• Industry: IT Services & Consulting
• Key Services: IT Consulting, Cloud Services, Managed Services, Cybersecurity, Digital Workplace, Data Center Solutions
• Major Clients: Enterprise, Government, Healthcare, Financial Services, Retail, Manufacturing
• Global Presence: Operations in 70+ countries, 30+ offices
• Accreditations: ISO 27001, ISO 14001, Carbon Neutral Plus, Great Place to Work
• Partnerships: Microsoft (Gold Partner), Cisco (Gold Partner), VMware, AWS, Google Cloud, IBM, Dell Technologies, HP
• Awards: Gartner Magic Quadrant Leader for Managed Workplace Services, CRN Tech Innovator, SAP Quality Award
• Founded by: Philip Hulme and Mike Norris
• Continent: Europe (primary), strong in Americas and Asia
• Legal Structure: Public Limited Company (PLC)
• Employee Demographics: Diverse, multigenerational workforce with strong female representation in leadership
• Training Investment: Over £10 million annually in employee development
• Community Engagement: Computacenter Foundation supports education, digital inclusion, and environmental projects
• Key Differentiator: End-to-end lifecycle management with a single point of accountability, reducing complexity for clients

Mission, Vision, and Core Corporate Values

Computacenter's mission is to help its customers pursue their digital ambitions by delivering world-class technology solutions and services that are secure, sustainable, and simple. The company envisions a future where technology seamlessly integrates with business strategy to create measurable value. Core values are deeply embedded in the corporate culture: Integrity – always doing the right thing; Collaboration – working together to solve complex challenges; Innovation – constantly seeking better ways; Excellence – delivering quality beyond expectations; and Responsibility – caring for employees, communities, and the planet. These values guide every decision, from project delivery to employee engagement. Computacenter's mission is operationalized through its 'Customer 360' approach, ensuring every interaction adds value. The company also emphasizes sustainability and digital inclusion, aiming to reduce technology e-waste and bridge the digital divide. Employees are encouraged to live these values through initiatives like volunteer days, green teams, and ethical sourcing policies.

Business Strategy and Future Roadmap

Computacenter's growth strategy is built on three pillars: expand market share, deepen customer relationships, and drive innovation. The company plans to grow organically and through targeted acquisitions, particularly in North America and Asia-Pacific. A key focus is cloud and hybrid IT, where Computacenter is investing heavily in certifications for AWS, Azure, and Google Cloud. The roadmap includes enhancing its cybersecurity portfolio through managed detection and response (MDR) services. Additionally, Computacenter is pioneering AI operations (AIOps) to automate IT management and reduce downtime. The company's 'Sustainable IT' initiative aims to help clients achieve net-zero goals by optimizing energy consumption and extending hardware lifecycles. Over the next five years, Computacenter expects to generate over 25% of revenue from digital services, up from 15% currently. Strategic partnerships with hyperscale cloud providers and networking leaders will remain central. The company also plans to expand its ‘as-a-Service’ offerings, allowing clients to consume technology on a subscription basis. Computacenter's roadmap is aligned with industry trends such as edge computing, zero-trust security, and remote workforce enablement.

Products, Technologies, and Services

Computacenter offers a comprehensive suite of products and services categorized into five main areas: Consulting & Advisory, Cloud Services, Managed Services, Cybersecurity Solutions, and Digital Workplace. Under Consulting, clients receive strategic guidance on IT transformation, cloud adoption, compliance, and cost optimization. Cloud services include migration, management, and optimization for AWS, Azure, and GCP, plus private cloud solutions. Managed services span infrastructure monitoring, helpdesk, and end-user support, with 24/7 SOC. Cybersecurity covers risk assessments, SIEM, incident response, and zero-trust architectures. Digital Workplace solutions deliver modern collaboration tools, device lifecycle management, and virtual desktop infrastructure (VDI). Computacenter also offers Data Center build and modernization, Network Security, and Edge Computing. Technology partnerships with Cisco, Microsoft, Dell, HPE, VMware, and Palo Alto Networks give clients access to the best-in-class hardware and software. The company's proprietary platforms like CTP (Computacenter Transformation Platform) provide analytics and automation. Services are delivered through a global delivery model with local support, ensuring consistent quality.

Industries and Markets Served

Computacenter serves a diverse range of industries, each with unique technology needs. Key verticals include Financial Services (banks, insurance, fintech), requiring high security and compliance. Healthcare organizations rely on Computacenter for HIPAA-compliant cloud and telemedicine solutions. Government and Public Sector engagements focus on digital citizen services and secure infrastructure. Retail clients leverage omnichannel platforms and IoT analytics. Manufacturing partners adopt Industry 4.0 solutions with edge computing. Energy and Utilities benefit from smart grid and OT security. Additionally, Computacenter serves Education, Media, and Professional Services firms. The company's ability to tailor solutions to sector-specific regulations (GDPR, PCI-DSS, SOC2) is a major competitive advantage. With a global footprint, Computacenter supports multinational clients requiring consistent service across regions. Its market strategy includes vertical-specific sales teams and solution centers that simulate real-world environments.

Leadership and Management Philosophy

Computacenter's leadership team blends deep industry experience with a people-first approach. CEO Mike Norris, a co-founder, emphasizes servant leadership, open communication, and long-term thinking. The executive board includes experts in finance, operations, and technology from companies like IBM and Accenture. Management philosophy centers on decentralized decision-making combined with strong governance. Business units have autonomy to respond to local client needs while adhering to global standards. The company invests in leadership development programs, including the Computacenter Academy for future executives. Leaders are expected to foster a culture of innovation, transparency, and accountability. The company's flat organizational structure enables quick movement of ideas and talent. Employee feedback is actively collected through pulse surveys and town halls, with leadership acting on results. This philosophy has resulted in high employee engagement scores and low turnover compared to industry averages.

Corporate Events, Conferences, and Community Engagement

Computacenter hosts and participates in numerous industry events to showcase thought leadership and connect with clients. Major events include the annual Computacenter Symposium, a flagship conference attracting over 2,000 CIOs and IT leaders. The company also sponsors technology summits like Cisco Live, Microsoft Ignite, and VMworld. Locally, Computacenter runs 'Tech Talks' and partner workshops. Community engagement is a core pillar: the Computacenter Foundation funds digital literacy programs in underserved communities. Employees volunteer over 10,000 hours annually for causes like STEM education and environmental cleanups. The company also supports Disaster Recovery initiatives by donating IT equipment. Computacenter has partnerships with organizations like UNICEF and Code.org. Furthermore, the company organizes internal events such as Innovation Days and Hackathons to encourage employee creativity.

Employees and Workplace Culture

Computacenter prides itself on an inclusive, collaborative, and growth-oriented workplace culture. The company was certified as a Great Place to Work in the UK, US, and Germany. Employee benefits include competitive salary, performance bonuses, flexible work arrangements, and comprehensive health coverage. Learning and development is prioritized: employees have access to over 10,000 online courses on platforms like Udemy and LinkedIn Learning, plus certification programs from Microsoft, Cisco, and AWS. The company promotes diversity and inclusion through employee resource groups (Women in Tech, LGBTQ+ Allies, Multicultural Network). Career progression is clearly defined with internal mobility encouraged. The 'Computacenter Voice' survey shows 85% employee satisfaction. The work culture emphasizes teamwork, recognition (Spot Awards, quarterly celebrations), and well-being (mental health resources, ergonomic equipment). New hires undergo a comprehensive onboarding program called ‘First 90 Days’ to ensure smooth integration.

Job Details & Requirements for this Posting (Detailed)

Job Title: Senior IT Infrastructure Consultant
Location: Hatfield, UK (with hybrid/remote options)
Salary: £60,000 – £85,000 per annum, plus benefits
Job Type: Full-time, Permanent

As a Senior IT Infrastructure Consultant at Computacenter, you will lead complex client engagements focused on designing, implementing, and optimizing IT infrastructure for hybrid environments. Responsibilities include:

• Assessing client infrastructure needs and providing strategic roadmaps.
• Leading migration projects for on-premises to cloud (Azure/AWS).
• Designing network architectures, storage solutions, and data center layouts.
• Ensuring security compliance (Firewalls, IAM, encryption).
• Managing project budgets and timelines while mentoring junior consultants.
• Presenting proposals to C-level stakeholders and representing Computacenter at industry events.

Qualifications:

• 5+ years in IT infrastructure consulting or similar role.
• Deep expertise in Cisco, VMware, Microsoft, and cloud platforms.
• Certifications: CCNA/CCNP, AWS Solutions Architect, VMware VCP, or equivalent.
• Excellent communication and project management skills.
• Bachelor's degree in Computer Science or related field (or equivalent experience).

Why join Computacenter? Be part of a global leader with a collaborative culture, invest in your growth with generous training budgets, work on innovative projects with top-tier clients, and enjoy excellent benefits including pension, private medical, and flexible working.

Customer Reviews and Industry Reputation (1000+ Words)

Computacenter consistently receives high marks from clients and employees across multiple platforms. Below is an in-depth analysis of reviews from key sources, each reflecting different aspects of the company’s performance.

Glassdoor

On Glassdoor, Computacenter holds a 4.0 out of 5 rating from over 2,500 reviews. Employees praise the friendly atmosphere, work-life balance, and learning opportunities. Common positive themes include supportive managers, clear career paths, and a global team environment. Some reviewers mention occasional bureaucracy and workload pressures during peak seasons. Overall, 78% would recommend Computacenter to a friend. One reviewer on Glassdoor stated: “Computacenter genuinely invests in its people. I’ve received certifications and mentoring that boosted my career.” Another noted: “Great place to grow, but expect high expectations especially in consulting.

Indeed

Indeed ratings average 4.1 out of 5 based on 1,800+ reviews. Employees highlight competitive pay, strong leadership, and diverse projects. The company ranks above industry average for job satisfaction. Cons include occasional long hours during project deadlines and variability by role. Administrative staff appreciate the training but some sales roles report high pressure. Indeed’s ‘Work Happiness Score’ stands at 3.8/5. One employee wrote: “The culture is collaborative and the projects are cutting-edge. Management truly cares about employee well-being.”

Gartner Peer Insights

Computacenter is recognized as a Leader in Gartner’s 2023 Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services. Peer ratings average 4.3 out of 5. Clients appreciate the technical depth and responsiveness. A common compliment is the ability to handle complex global deployments with minimal disruption. Some users wish for faster innovation in emerging technologies like AI ops. Overall, 90% of reviewers would recommend Computacenter to peers.

Trustpilot

Trustpilot reviews show a 4.2 out of 5 rating from 500+ verified clients. Many praise the customer service and proactive approach to problem-solving. Some negative reviews mention billing issues or slow initial responses, but these are often resolved quickly. Computacenter actively responds to all reviews, showing commitment to feedback. A typical 5-star review: “They transformed our outdated infrastructure into a future-proof system. Their consultants really listened to our needs.”

G2

On G2, Computacenter’s managed services products receive 4.4 out of 5. Users highlight ease of deployment and value for money. The company is particularly praised for its 24/7 support and service level agreements. Several reviews note that Computacenter’s cloud migration service saved their team hundreds of hours. There is occasional feedback about enhancing self-service portals.

Google Reviews

Google Reviews average 3.9 out of 5 across Computacenter offices globally. Positive comments often cite professionalism, expertise, and modern offices. Negative reviews sometimes relate to parking issues or limited amenities at certain locations. The overall sentiment is that Computacenter delivers consistently high-quality service. One local review: “If you need enterprise IT expertise, this is the place.

LinkedIn Reputation

LinkedIn lists Computacenter as a top employer with over 500,000 followers. The company posts regularly about innovations and employee achievements. The ‘Great Rated’ badge and high approval ratings from current employees reinforce its positive reputation. Many industry professionals consider Computacenter a trusted name in IT services. The company’s alumni network is strong, with many moving to leadership roles at client organizations.

In summary, Computacenter enjoys a robust reputation as a reliable, innovative, and people-first organization. The reviews consistently indicate satisfaction with technical expertise, culture, and client outcomes, with minor areas for improvement in process efficiency and communication.

Why Organizations Choose Computacenter

Organizations select Computacenter for its unique combination of global reach, local delivery, and deep technical specialization. The company offers a single point of accountability for the entire IT lifecycle, which reduces vendor management complexity. Computacenter’s investment in automation and AI enhances service efficiency. Clients value the flexibility to consume services as traditional projects or as-a-Service models. Additionally, the company’s sustainability focus helps organizations meet environmental goals. Computacenter’s proven track record with Fortune 500 clients and government agencies provides confidence. The ability to scale quickly, strong vendor partnerships, and a customer-centric culture make Computacenter a preferred partner for digital transformation.

Official Contact Information

For inquiries and assistance, please reach out to Computacenter using the following contact details:

Address: Computacenter UK, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW, United Kingdom
Contact Number: +44 (0)1707 631000
Support Number: +44 (0)1707 631200 (Customer Service)
Helpdesk Number: +44 (0)1707 631300 (Technical Support)
Website: www.computacenter.com

Official Social Media Presence

Follow Computacenter on these social channels for updates, insights, and career opportunities:

• LinkedIn: linkedin.com/company/computacenter
• Twitter: twitter.com/computacenter (now X)
• Facebook: facebook.com/Computacenter
• YouTube: youtube.com/user/Computacenter
• Instagram: instagram.com/computacenter

Frequently Asked Questions (FAQ)

Computacenter operates in the IT services and consulting industry, delivering technology solutions to enterprise clients worldwide.

Computacenter is headquartered in Hatfield, Hertfordshire, United Kingdom.

Computacenter employs over 20,000 people across more than 30 offices worldwide.

In fiscal year 2023, Computacenter reported revenue of approximately £6.1 billion.

Mike Norris, co-founder of the company, serves as Chief Executive Officer of Computacenter.

Computacenter offers consulting, cloud services, managed services, cybersecurity, digital workplace, data center, and networking solutions.

Yes, Computacenter serves public sector organizations including government agencies and educational institutions.

Yes, Computacenter is listed on the London Stock Exchange under the ticker CCC.

Computacenter is accredited with ISO 27001 (information security), ISO 14001 (environmental management), and Carbon Neutral Plus.

Interested candidates can apply through the official careers page on Computacenter’s website.

Employees describe Computacenter as collaborative, supportive, and focused on growth, with strong emphasis on work-life balance and inclusion.

Computacenter supports hybrid and flexible work arrangements, depending on role and location.

Computacenter helps clients reduce e-waste and energy consumption, and has achieved Carbon Neutral Plus certification.

Key partners include Microsoft, Cisco, AWS, VMware, Dell, HP, Google Cloud, and Palo Alto Networks.

The company invests over £10 million annually in training, offering certifications and courses through various platforms.

Yes, cloud migration is a core service, covering AWS, Azure, and Google Cloud.

Computacenter serves financial services, healthcare, government, retail, manufacturing, energy, and more.

Yes, the company runs multiple employee resource groups including Women in Tech and LGBTQ+ Allies.

Technical support is available via the helpdesk number +44 (0)1707 631300 or through the customer portal.

Contract lengths vary by service; managed services often have multi-year agreements, while consulting projects can be shorter-term.

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