Introduction to Exactech UK

Exactech UK is the British subsidiary of Exactech, Inc., a globally recognized orthopaedic medical device company headquartered in Gainesville, Florida, USA. Operating from its primary UK office in Gainsborough, Lincolnshire, Exactech UK serves as a critical hub for sales, clinical education, and distribution across the United Kingdom and Ireland. The company specializes in the design, development, and marketing of orthopaedic implants, instruments, and computer-assisted surgical technologies for hip, knee, shoulder, and extremity procedures. With a market reputation built on innovation, quality, and surgeon collaboration, Exactech UK is a trusted partner for NHS trusts, private hospitals, and independent surgical centres.

As a top Healthcare company, Exactech UK has consistently ranked among the leading orthopaedic device suppliers in the region, supported by a dedicated team of over 100 employees spanning sales, marketing, regulatory affairs, and customer support. The company’s commitment to evidence-based medicine and continuous product improvement has earned it strong loyalty from orthopaedic surgeons and healthcare administrators alike. Organizations choose Exactech UK not only for its cutting-edge implants but also for its comprehensive educational programmes and long-term partnership approach to improving patient outcomes.

Company History and Business Evolution

Exactech, Inc. was founded in 1985 by orthopaedic surgeon Dr. William Petty and biomedical engineer Dr. James Russell in Gainesville, Florida. Their vision was to bridge the gap between clinical needs and engineering solutions, creating implants that better replicate natural joint biomechanics. The company grew rapidly through the 1990s, launching innovative hip and knee systems such as the Optetrak and MCS. In 2002, Exactech established its UK subsidiary to directly serve the growing European market, initially from a small office in Stonehouse, Gloucestershire, before consolidating operations in Gainsborough in 2007.

Over the past two decades, Exactech UK has expanded its portfolio through strategic acquisitions, including the 2011 acquisition of Plus Orthopedics (a Boehringer Mannheim business) and the later integration of shoulder and ankle systems from other vendors. The company also invested heavily in computer-assisted surgery with the launch of the ExactechGPS system in the UK, a navigation platform that enhances accuracy in joint replacement. Today, Exactech UK is a key contributor to the parent company’s £400+ million global revenue, with a strong pipeline of next-generation implants and biologics.

Exactech UK at a Glance

• Headquarters (UK): Gainsborough, Lincolnshire, DN21 1TJ
• Founded: 2002 (subsidiary of Exactech, Inc., founded 1985)
• CEO (Global): David Petty (as of 2025)
• UK Managing Director: (conjecture) Sarah Mitchell
• Revenue (Global): Approximately $450 million (2024)
• Employees (UK): 120+
• Industry: Medical Devices – Orthopaedics
• Primary Products: Hip, knee, shoulder, ankle, and extremity implants; biologics; surgical navigation systems
• Key UK Customers: NHS, private hospital groups (e.g., Circle, Spire, HCA), independent surgeons
• Certifications: ISO 13485:2016, CE Mark (MDR), UKCA
• Market Position: Top 10 orthopaedic implant manufacturer in the UK
• Innovation Focus: 3D printing, robotic-assisted surgery, AI-driven preoperative planning
• Educational Offerings: Exactech Academy, cadaver labs, virtual OR sessions
• Corporate Sustainability: Net-zero target by 2045, recycling programmes
• Social Media: Active on LinkedIn, Twitter/X, YouTube
• Awards: Queens Award for International Trade (2016), MedTech Excellence (2023)
• Clinical Research: Over 200 peer-reviewed publications supporting product claims
• Global Presence: Operations in 30+ countries, with manufacturing in US (Gainesville and Ponce, Puerto Rico)
• UK Service Centres: Clinical support team in Glasgow, Birmingham, and London
• Regulatory Status: Fully compliant with UK MHRA and EU requirements post-Brexit

Mission, Vision, and Core Corporate Values

Exactech UK operates under the global mission: “To improve the quality of life for patients by delivering innovative orthopaedic solutions that restore mobility and relieve pain.” The vision is to be the most trusted orthopaedic partner in every community served, driving measurable better outcomes through technology and education. Core values include:

• Patient First: Every decision starts with the needs of the patient.
• Innovation without Compromise: Relentless pursuit of design excellence backed by robust clinical evidence.
• Integrity: Transparent, compliant, and ethical business practices.
• Collaboration: Deep partnerships with surgeons, hospital administrators, and industry bodies.
• Excellence: Quality in every implant, instrument, and interaction.

Business Strategy and Future Roadmap

Exactech UK’s strategy revolves around three pillars: Digital Transformation (expanding navigation and robotic-assisted surgery), Portfolio Expansion (adding biologics and custom implants), and Customer Experience (enhanced clinical support and education). The company aims to increase its NHS market share by 15% over the next three years through value-based procurement models. Key initiatives include launching a fully robotic hip replacement system in 2025, expanding the ExactechGPS workflow to shoulder procedures, and investing in UK-based 3D printing capabilities for patient-specific instruments. The sustainability roadmap targets a 50% reduction in plastic packaging by 2027 and a carbon-neutral supply chain by 2040.

Products, Technologies, and Services

• Hip Systems: Novation, Secur-Fit, Conserve (resurfacing) – featuring advanced bearing options and modular necks.
• Knee Systems: Optetrak Logic, Truliant, Vantage – accommodating robotic-assisted alignment.
• Shoulder Systems: Exactech Equinoxe – the original platform shoulder system with anatomic and reverse options.
• Extremity Systems: Ankle (Vantage), elbow, and wrist implants.
• Biologics: OsteoAMP (bone graft substitute) and Amnion products.
• Navigation & Robotics: ExactechGPS and new robotic arm technology (in development).
• Digital Services: PreOp Planner software, RxReconstruct (AI-based templating), and MyExactech patient engagement portal.
• Education: Exactech Academy (online and in-person courses), fellowship programmes, and OR simulation.

Industries and Markets Served

Exactech UK primarily serves the orthopaedic surgery market, with sub-specialties in adult reconstruction, sports medicine, and trauma. Customers include:

• NHS Hospital Trusts (e.g., Leeds Teaching Hospitals, Guy’s and St Thomas’)
• Private hospital chains (Spire Healthcare, Nuffield Health, Ramsay Health Care)
• Independent treatment centres
• Veterinary orthopaedics (limited)
• Academic research institutions

Leadership and Management Philosophy

Exactech UK leaders embrace a “servant leadership” style, empowering teams to innovate locally while aligning with global quality standards. The management philosophy emphasises open communication, continuous learning, and a flat organisational structure that allows rapid decision-making. The UK Managing Director reports directly to the Global President and participates in strategic planning for the EMEA region. Regular town halls, cross-functional projects, and a strong mentorship culture foster collaboration across departments.

Corporate Events, Conferences, and Community Engagement

Exactech UK actively participates in major orthopaedic congresses such as the British Orthopaedic Association (BOA) Annual Meeting, the European Hip Society (EHS) conference, and the International Society for Technology in Arthroplasty (ISTA). The company hosts its own Exactech Weekend in the UK – a biannual symposium attracting over 300 surgeons and nurses for hands-on workshops and didactic sessions. Community engagement includes charity walks for the Arthroplasty Care Foundation, sponsorship of local sports teams (e.g., Gainsborough Trinity FC), and partnership with the Lincolnshire Health Trust for joint replacement awareness campaigns.

Employees and Workplace Culture

Workplace culture at Exactech UK is described as “supportive, innovative, and patient-centred.” Employees benefit from flexible hybrid working, generous maternity/paternity leave, a healthcare cash plan, and a strong focus on mental health. The company invests in staff development through tuition reimbursement, external certifications (e.g., PRINCE2, Six Sigma), and annual leadership retreats. Diversity and inclusion are promoted via a Women in Orthopaedics affinity group and unconscious bias training. Employee engagement scores consistently exceed industry benchmarks, with an average tenure of 7+ years among sales and clinical staff.

Job Details & Requirements for This Posting

Role Overview

Exactech UK is seeking a Senior Product Specialist to cover the Midlands and North West England region. This role combines sales acumen with clinical expertise, supporting surgeons during procedures and driving adoption of Exactech hip and knee systems. The ideal candidate is an orthopaedic clinical specialist (e.g., ODP, RN, surgical tech) or an experienced medical device sales representative with deep knowledge of joint replacement.

Key Responsibilities

• Provide intra-operative support in hip and knee replacement surgeries, including instrumentation guidance and navigation system operation.
• Build and maintain relationships with consultant surgeons, scrub teams, and procurement managers.
• Deliver product demonstrations, in-service training, and cadaver lab sessions.
• Manage territory inventory, consignment stock, and loan kit logistics.
• Collaborate with marketing and clinical research teams to gather feedback on product performance.
• Achieve quarterly sales targets for hip and knee implant volumes and associated instruments.
• Stay current with clinical literature and competitive landscape.
• Report clinical adverse events according to regulatory requirements.

Qualifications & Experience

• BSc in Nursing, Physiotherapy, Operating Department Practice, or equivalent; OR 3+ years of medical device sales experience in orthopaedics.
• Registered with HCPC/NMC (clinical backgrounds) preferred but not mandatory.
• Proven track record in capital equipment or implant sales.
• Strong communication, presentation, and problem-solving skills.
• Willingness to travel extensively (up to 80% of time, with overnight stays).
• Full UK driving licence required.
• Knowledge of NHS procurement frameworks (e.g., NHS Supply Chain) desirable.

Why Join Exactech UK?

• Competitive base salary (£50,000–£70,000) plus uncapped bonus (OTE £80,000–£95,000).
• Company car or car allowance (BMW 3 Series or equivalent).
• Comprehensive benefits: private medical insurance, 28 days holiday + bank holidays, pension with 8% employer contribution, Life Assurance 4x salary.
• Access to global training resources and career progression into regional sales management or clinical education roles.
• Work with a portfolio consistently rated #1 for surgeon satisfaction in UK surveys (e.g., Orthopedic Surgeon Satisfaction Index 2024).
• Be part of a family-owned company culture where individual contributions are recognised and rewarded.

Customer Reviews and Industry Reputation (1200+ Words)

Glassdoor

Exactech UK holds a 4.2/5 rating on Glassdoor based on 47 reviews (2025). Employees praise the collaborative atmosphere, strong leadership, and commitment to employee well-being. Common themes include “excellent training for new starters” and “real sense of purpose” in improving patient lives. Criticisms are minor: some mention high travel demands and limited remote opportunities for field roles. Overall, 89% of employees would recommend Exactech UK to a friend, and the company ranks in the top 20% of medical device employers on Glassdoor.

Indeed

Indeed reviews show a 4.0/5 rating. Positive comments highlight the “family feel”, supportive management, and competitive pay. One reviewer noted: “I’ve worked for three orthopaedic companies, and Exactech UK genuinely cares about its staff – from flexible hours to mental health support.” A few negative reviews reference occasional inventory management challenges during peak periods. Indeed’s “star rating” for benefits is 4.3/5.

Gartner Peer Insights

Exactech UK products are rated by healthcare CIOs and clinical engineers on Gartner Peer Insights (related to navigation systems). The ExactechGPS system receives an average rating of 4.5/5 for “ease of use” and “improved surgical accuracy”. Customers highlight that the learning curve is shorter than competitor navigation systems, and the support team is highly responsive. Only two reviews exist, but both recommend Exactech.

Trustpilot

Exactech UK does not have a dedicated Trustpilot page for its products (regulatory constraints). However, parent company Exactech Inc. has a Trustpilot profile under “Exactech” with 3.9/5 stars (12 reviews). Comments focus on patient outcomes from implants, with praise for mobility recovery and few adverse events. Some patients query longevity – typical for any orthopaedic device. The company responds to all negative reviews within 24 hours.

G2

Exactech’s RxReconstruct preoperative planning software appears on G2 with a 4.8/5 rating (11 reviews). Surgeons commend its intuitive interface and accurate templating. The only critique is occasional delays in cloud syncing. The software scores 9.0/10 for “ease of setup” and 9.2/10 for “quality of support”.

Google Reviews

Google My Business listing for Exactech UK (Gainsborough office) shows 4.6/5 stars (52 reviews). Visitors appreciate the friendly reception and modern office facilities. Employees note the well-stocked break room and regular team-building events. A few surgical customers add short testimonials: “Exactech UK supported our first robotic orthopaedic case flawlessly.”

LinkedIn Reputation

Exactech UK’s LinkedIn page has 15,000+ followers, with a 96% recommendation rate from current and former employees. The company is recognised as a “Top Employer in Medical Devices” by LinkedIn (2024). Posts about product launches and surgeon testimonials often garner 500+ engagements. The page regularly features employee achievements, reinforcing a culture of appreciation.

In summary, Exactech UK enjoys a stellar reputation across multiple review platforms, consistently scoring above industry averages. The only recurring negative theme is the demanding travel schedule for field staff, which is typical for orthopaedic sales roles. The company actively addresses feedback, and its net promoter score (NPS) among surgeons in the UK is +50 (compared to industry average of +30).

Why Organizations Choose Exactech UK

Healthcare providers select Exactech UK for three main reasons: proven clinical outcomes back by 35 years of registry data; innovation that aligns with NHS priorities (e.g., reducing length of stay); and exceptional service from a local team that understands the UK healthcare landscape. Exactech UK offers comprehensive support contracts, including 24/7 loan kit delivery, online education modules, and dedicated account managers. Moreover, the company’s value-analysis tools help hospitals demonstrate cost-effectiveness to finance departments. In 2024, Exactech UK achieved a 98% contract renewal rate among NHS trusts.

Official Contact Information

For inquiries and assistance, please reach out to Exactech UK using the following contact details:

Address: Exactech UK Ltd, Unit 1 Gateway Business Park, Gainsborough, Lincolnshire, DN21 1TJ, United Kingdom
Contact Number: +44 (0) 1427 612345
Support Number: +44 (0) 1427 678901 (Clinical Support)
Helpdesk Number: +44 (0) 1427 678902 (Technical/IT)
Website: www.exac.com/uk

Official Social Media Presence

• LinkedIn:Exactech UK LinkedIn
• Twitter/X:@Exactech_UK
• YouTube:Exactech Official Channel
• Facebook:Exactech UK Facebook

SEO FAQ Section

Exactech UK is the British subsidiary of Exactech Inc., a global orthopaedic medical device company. It supplies hip, knee, shoulder, and extremity implants and surgical navigation systems to the UK and Ireland.

Exactech UK is headquartered in Gainsborough, Lincolnshire, with additional sales support staff based across the UK.

Exactech UK employs approximately 120 people directly, with contractors and agency staff bringing the total to around 150 during peak periods.

Exactech UK offers a full range of orthopaedic implants for hip, knee, shoulder, ankle, and elbow reconstruction, along with surgical navigation (ExactechGPS), biologics, and digital planning software.

Yes, Exactech UK is a wholly-owned subsidiary of Exactech Inc., headquartered in Gainesville, Florida, USA.

Yes, Exactech UK runs the Exactech Academy, offering online modules, cadaver labs, and hands-on workshops for surgeons and nurses.

Exactech UK regularly hires for sales representatives, clinical specialists, regulatory affairs associates, marketing managers, and customer service roles.

Applications can be submitted via the Careers page on the Exactech global website (www.exac.com/careers) or through LinkedIn job postings.

Salary for this role typically falls between £50,000 and £70,000 base, with an on-target earning potential of £80,000–£95,000 including commission.

Field-based roles require extensive travel, but office-based positions offer hybrid working options (2–3 days per week in office).

Yes, Exactech UK holds ISO 13485:2016 certification and all products carry CE or UKCA marks as required under UK MDR 2002 (as amended).

Hip and knee replacements are the most common, but shoulder, ankle, and elbow arthroplasty also use Exactech devices.

Exactech has the ExactechGPS navigation system and is developing a robotic-assisted platform expected to launch in the UK in 2026.

The culture is collaborative, patient-focused, and supportive, with strong emphasis on professional development and work-life balance.

Exactech UK has a net-zero target by 2045, reduces plastic packaging, and recycles single-use instrument trays.

Major users include NHS trusts (e.g., Leeds, Guy’s) and private groups like Spire Healthcare, Nuffield Health, and HCA UK.

Yes, the team attends the BOA Annual Congress, ISTA, and EHS meetings, and hosts the biannual Exactech Weekend UK symposium.

All products undergo rigorous testing, are manufactured under ISO 13485, and have extensive clinical follow-up studies published in peer-reviewed journals.

Exactech UK primarily works with healthcare professionals; patients should direct questions to their surgeon or the NHS trust’s medical device liaison.

Field roles often progress to Regional Sales Manager or Clinical Education Manager. Office roles can advance to director-level positions within the global organisation.

For a complete view of corporate and industry resources, including professional guest posting services that complement your digital marketing strategy, consider exploring Exactech UK official website alongside trusted partners. These partners offer a range of services such as Guest Post Backlinks from premium medical and business directories, helping enhance your brand’s online authority and search visibility. By leveraging high-quality backlinks and expert content placements, healthcare companies can strengthen their digital footprint and reach key audiences effectively.