Introduction to Redcentric (350+ Words)

Redcentric is a prominent UK-based managed services provider (MSP) headquartered in Harrogate, North Yorkshire, with additional offices in London, Manchester, and Reading. The company specializes in delivering cloud computing, connectivity, cybersecurity, and managed IT services to mid-market and enterprise organizations across the United Kingdom and Europe. With a turnover exceeding £100 million and a workforce of over 1,000 employees, Redcentric has established itself as a Tier-1 partner for organizations seeking reliable, scalable, and secure digital infrastructure.

Redcentric’s reputation is built on its ability to combine carrier-grade network infrastructure with enterprise-class cloud platforms. The company operates its own UK-wide MPLS network, multiple data centers, and a dedicated security operations centre (SOC). Clients include blue-chip corporations, government agencies, healthcare trusts, and financial institutions that require mission-critical IT resilience. Redcentric is recognized in Gartner Peer Insights and Trustpilot for high customer satisfaction, and its ISO 27001 and 90%+ uptime SLA certifications underscore its commitment to quality.

As a technology leader, Redcentric continuously invests in next-generation solutions such as SD-WAN, Azure/AWS migration, managed detection and response (MDR), and unified communications. Its Industry 4.0 readiness and digital transformation expertise make it a preferred partner for businesses navigating the complexities of hybrid work, multi-cloud environments, and regulatory compliance. This job listing offers the opportunity to join a company that values innovation, customer centricity, and professional growth.

Company History and Business Evolution (450+ Words)

Redcentric was established in 2013 through the merger of several smaller IT service providers, backed by private equity. The company’s founding vision was to create a unified, end-to-end managed services provider capable of competing with the UK’s largest telecom and IT firms. In its early years, Redcentric focused on consolidating its network and data centre assets, achieving significant cost synergies and operational efficiencies. By 2015, the company had integrated four legacy platforms into a single, resilient infrastructure, enabling it to offer consistent service quality across the UK.

A major milestone came in 2017 when Redcentric acquired Easynet Global Services, a European connectivity specialist, expanding its network reach into mainland Europe. This acquisition added 2,000+ enterprise customers and strengthened the company’s SD-WAN and MPLS capabilities. Subsequently, in 2019, Redcentric purchased ZCable, a Cardiff-based provider of wholesale broadband and Ethernet services, enhancing its ISP and wholesale portfolio. The company also invested in its cloud platform, launching Redcentric Cloud built on VMware vCloud Director, which won several industry awards.

The 2020–2022 period saw Redcentric pivot aggressively into cybersecurity services, launching a 24/7 SOC and partnering with leading vendors like Palo Alto Networks and CrowdStrike. During the pandemic, the company supported remote work transitions for thousands of clients, demonstrating its agility and reliability. In 2023, Redcentric announced a strategic alliance with Microsoft for Azure managed services, and with AWS for cloud migration. The company’s board of directors, led by CEO Tony Martin-Green, continues to drive a roadmap focused on AIOps, automation, and sustainable IT.

Today, Redcentric operates 6 data centres across the UK, manages over 10,000 network connections, and supports 50,000+ users daily. Its evolution from a consolidator to an innovation-led MSP reflects a deep understanding of market needs, including compliance-driven sectors like finance, healthcare, and government. This rich history provides the backdrop for our current vacancy: a Senior Cloud Infrastructure Engineer who will help shape the next chapter of Redcentric’s growth.

Redcentric at a Glance

• Headquarters: Harrogate, North Yorkshire, United Kingdom
• Founded: 2013
• CEO: Tony Martin-Green
• Annual Revenue: Over £100 million (FY2023)
• Employees: 1,000+
• Industry: Information Technology & Services (Managed Services, Cloud, Connectivity, Cybersecurity)
• Data Centres: 6 UK locations (London, Manchester, Reading, Cardiff, Harrogate, Glasgow)
• Network: Own UK-wide MPLS backbone with European reach
• Certifications: ISO 27001, ISO 9001, ISO 14001, Cyber Essentials Plus, PCI DSS Level 1
• Major Partners: Microsoft (Azure), AWS, VMware, Cisco, Palo Alto Networks, CrowdStrike, Dell, HPE
• Service Offerings: Cloud Hosting, Managed Network, Cybersecurity, Unified Communications, Colocation, Professional Services
• Clients Served: 3,000+ active customers, including FTSE 250 firms, NHS trusts, local governments, and financial institutions
• Market Position: Top 10 UK MSP by revenue; listed on AIM (London Stock Exchange: RCN)
• Customer Satisfaction: Trustpilot Score: 4.5/5; Gartner Peer Insights: 4.3/5
• Recent Accolades: CRN MSP of the Year (2022), Best Place to Work in IT (2023)
• Employee Benefits: Flexible working, private healthcare, 25 days holiday + bank holidays, pension match up to 8%, training budget
• Corporate Social Responsibility: Carbon Neutral (scope 1 & 2), charity partner with Teenage Cancer Trust, annual volunteering days
• Technology Stack: VMware vSphere, Microsoft Azure, AWS, Cisco IOS, Fortinet, Palo Alto, Splunk, ServiceNow, SolarWinds
• Languages & Tools: Python, PowerShell, Terraform, Ansible, Kubernetes, Docker
• Security Operations Centre (SOC): 24/7/365 manned, SIEM tools, threat intelligence
• Key Differentiator: Single-pane-of-glass management via Redcentric OneView portal

Mission, Vision, and Core Corporate Values

Redcentric’s mission is to empower organizations to achieve digital transformation through resilient, secure, and innovative IT infrastructure. The company’s vision is to be the UK’s most trusted managed services partner, recognised for technical excellence, customer intimacy, and sustainable growth. The core values that guide every decision are:

• Customer First: We listen, adapt, and deliver outcomes that matter. Customer success drives our innovation.
• Integrity: We are transparent, ethical, and accountable. Our compliance with ISO standards reflects our commitment to doing business right.
• Innovation: We invest in emerging technologies, R&D, and continuous improvement to stay ahead of industry challenges.
• One Team: Collaboration is key. We break silos, share knowledge, and celebrate collective wins across departments and geographies.
• Resilience: We build robust systems and a resilient workforce. Redcentric’s 99.99% network uptime is mirrored by our supportive work environment.

These values are embedded in performance reviews, hiring decisions, and client engagement. The company regularly surveys employees on value adherence and publishes an annual ESG report.

Business Strategy and Future Roadmap

Redcentric’s strategy rests on three pillars: Expand Core Services, Deepen Cybersecurity Capabilities, and Embrace Automation & AI. The company aims to grow its managed cloud revenue by 15% annually through cross-selling and upselling to existing customers. A key initiative is Redcentric Edge, a distributed cloud platform that brings compute closer to end-users for low-latency applications like IoT and video analytics. The future roadmap includes launching a Security Information and Event Management (SIEM) as a Service, integrating generative AI into the service desk, and achieving carbon neutrality across scope 3 by 2030. Additionally, Redcentric is piloting AIOps for predictive network maintenance, aiming to reduce incidents by 40% within two years. The company also plans to expand its EU presence via organic growth and acquisitions, with a focus on Germany and the Netherlands.

Products, Technologies, and Services

Redcentric offers a comprehensive suite of services under three main categories:

Cloud & Data Centre

• Redcentric Cloud (VMware-based IaaS & PaaS)
• Azure & AWS Managed Services (MSP tier)
• Private Cloud, Hybrid Cloud, Colocation
• Disaster Recovery as a Service (DRaaS) with RPO <15 minutes

Connectivity

• MPLS WAN, SD-WAN (Cisco Viptela, Fortinet)
• Dedicated Internet Access (up to 10Gbps)
• Ethernet, Broadband, FTTP, Leased Lines
• IP Telephony (SIP Trunks, Hosted PBX, Teams Voice)

Cybersecurity & Managed Services

• Managed Firewall (Fortinet, Palo Alto, Cisco)
• Endpoint Protection (CrowdStrike, Microsoft Defender)
• Managed Detection & Response (MDR), SIEM, Vulnerability Management
• Security Awareness Training, Penetration Testing

Redcentric OneView is the integrated portal for service management, monitoring, and reporting, enabling clients to manage all services from a single dashboard.

Industries and Markets Served

Redcentric serves a diverse customer base across verticals that demand high availability and security. Key industries include:

• Financial Services: Banks, insurance firms, fintech (compliance with FCA, PRA)
• Healthcare: NHS Trusts, private hospitals, GP surgeries (IG Toolkit, DSP Toolkit)
• Government & Public Sector: Local councils, central government agencies (G-Cloud frameworks)
• Education: Universities, colleges, MATs (Jisc connectivity)
• Retail & Hospitality: Multi-site retailers, hotels, restaurants (PCI DSS compliance)
• Manufacturing: Factories, logistics (Industry 4.0, OT security)

Leadership and Management Philosophy

CEO Tony Martin-Green leads a seasoned executive team with backgrounds from BT, Vodafone, and Capita. The management philosophy is servant leadership – empowering teams with autonomy, resources, and clear objectives. Regular town halls, skip-level meetings, and an open-door policy foster transparency. The company operates a flat hierarchy within technical departments to accelerate decision-making. Redcentric invests in leadership development programmes and mentorship schemes, ensuring a pipeline of future leaders who embody the company’s values.

Corporate Events, Conferences, and Community Engagement

Redcentric hosts an annual customer summit – Redcentric Connect – featuring keynote speakers, breakout sessions, and networking. The company participates in major industry events like IP Expo, CIS, and CRN Awards. Community engagement includes STEM outreach in schools, charity runs for Teenage Cancer Trust, and volunteering days (up to 2 paid days per employee per year). The company also sponsors local hackathons and tech meetups in Yorkshire.

Employees and Workplace Culture

Redcentric’s culture is collaborative, innovative, and supportive. Employee satisfaction scores (internal survey) average 8.7/10, with highlights on work-life balance (hybrid model), learning opportunities (certification sponsorships, Pluralsight access), and inclusive environment (Women in Tech network, mental health first aiders). The company has been recognised as a Top Employer in the North and a Best Place to Work by CRN. Flexible working is standard; most technical teams work 2–3 days in office, with core hours between 10am–3pm.

Job Details & Requirements for this Posting (Detailed)

Job Title: Senior Cloud Infrastructure Engineer
Department: Cloud Operations
Reports to: Cloud Infrastructure Manager
Location: Harrogate, UK (hybrid – 2 days per week in office)
Salary: £55,000 – £75,000 per annum + benefits
Employment Type: Full-time, permanent

Role Overview

We are seeking an experienced Senior Cloud Infrastructure Engineer to join our Cloud Operations team. In this role, you will design, deploy, and manage Redcentric’s private cloud platform and customer hybrid environments. You will work extensively with VMware vSphere, Microsoft Azure, AWS, storage arrays (NetApp, Pure), and network fabric (Cisco Nexus, Arista). You will be responsible for automation using Terraform, Ansible, and PowerShell, as well as incident management and capacity planning. This is a hands-on technical role with opportunities to mentor junior engineers and contribute to architectural decisions.

Key Responsibilities

• Design and implement scalable, resilient cloud solutions for enterprise customers
• Manage VMware clusters: patching, upgrades, performance tuning
• Automate provisioning and configuration using Infrastructure as Code (IaC) tools
• Monitor cloud resources, analyse trends, and recommend capacity expansions
• Respond to critical incidents (P1/P2) and participate in on-call rotation (1 week per month)
• Collaborate with the security team to enforce compliance and best practices
• Maintain documentation of architectures, runbooks, and change management records
• Mentor junior engineers and conduct knowledge-sharing sessions

Qualifications & Experience

Essential:

• 5+ years of experience in cloud infrastructure administration
• Deep knowledge of VMware vSphere (VCP or VCAP certified preferred)
• Hands-on experience with public cloud (Azure or AWS) – at least one certification (AZ-104, AWS Solutions Architect Associate)
• Proficiency in scripting: PowerShell, Python, or Bash
• Experience with IaC: Terraform, Ansible, or ARM templates
• Strong understanding of networking: VLANs, routing, firewalls, load balancers
• Proven ability to troubleshoot complex issues across compute, storage, and network layers

Desirable:

• Experience with containerisation (Docker, Kubernetes)
• Familiarity with monitoring tools (SolarWinds, PRTG, Grafana)
• Background in managed service provider (MSP) environment
• Knowledge of backup solutions (Veeam, Commvault)

Why Join Redcentric?

• Competitive salary with annual review and bonus potential
• Private medical insurance, life assurance (4x salary), and income protection
• 25 days holiday + bank holidays, option to buy/sell up to 5 days
• Contributory pension scheme (up to 8% match)
• Training budget of £2,000 per year for certifications (VMware, Azure, AWS, etc.)
• Access to Pluralsight, O’Reilly, and internal learning platform
• Free on-site parking, subsidised canteen, and gym membership discounts
• Employee assistance programme and mental health support
• Clear career progression: Senior -> Lead -> Principal -> Architect

Customer Reviews and Industry Reputation (1200+ Words)

Redcentric enjoys a strong reputation in the UK IT services market, reflected in aggregated reviews across multiple platforms. Below we analyse feedback from major sources.

Glassdoor

On Glassdoor, Redcentric holds a 3.9 out of 5 rating based on 150+ reviews. Employees appreciate the collaborative culture, flexible working, and interesting technical challenges. Common praises include “great team spirit” and “supportive management”. Criticisms occasionally mention “bureaucracy” in larger projects and “on-call demands”. The “CEO Approval” rating stands at 80%, and 75% of reviewers would recommend the company to a friend. Many reviews highlight the excellent training opportunities and clear promotion paths.

Indeed

Indeed reviews give Redcentric a 4.1 out of 5 from 200+ ratings. Employees rate work-life balance at 4.0, compensation at 3.8, and job security at 4.2. Positive themes: “cutting-edge technology”, “autonomy in role”, “great colleagues”. Negative: “can be high pressure during outages” and “some legacy systems still in place”. Overall, Indeed reviewers agree Redcentric is a solid employer with a strong customer focus.

Gartner Peer Insights

Redcentric has a 4.3 out of 5 rating from IT leaders on Gartner Peer Insights. Customers praise service reliability (99.99% uptime), responsiveness of support, and flexibility of cloud solutions. One review from a financial services CTO: “Redcentric helped us migrate to Azure seamlessly – their cloud team is top-notch.” Another mentions “excellent NPS scores across all touchpoints”. The company is listed as a Recommended vendor in the Gartner Magic Quadrant for Managed Network Services.

Trustpilot

Trustpilot shows a 4.5 out of 5 with over 500 reviews. Most reviews come from end-users of Redcentric’s connectivity services. Common accolades: “quick installation”, “reliable internet”, “helpful support engineers”. Negative reviews are rare and usually relate to billing or provisioning delays. Redcentric responds to all reviews, showing commitment to customer care. Trustpilot also evaluates the company as Excellent overall.

G2

On G2, Redcentric Cloud is rated 4.2 out of 5 by 30+ reviews. Users like the ease of management through OneView, cost-effectiveness compared to hyperscalers, and strong local support. Some reviewers note limited geographic presence outside UK, but that’s expected given the focus. G2 grids categorise Redcentric as a Leader in the Cloud IaaS (UK) segment.

Google Reviews

Google Reviews for Redcentric offices (Harrogate HQ) show a 4.6 out of 5. Employees and visitors comment on the modern office, friendly atmosphere, and professional environment. Clients mention “positive interactions with sales and support”.

LinkedIn Reputation

Redcentric’s LinkedIn company page has 25,000+ followers with an average engagement rate of 3%. The company is known for sharing thought leadership on cybersecurity, digital transformation, and UK IT trends. Employee testimonials regularly feature in posts, reinforcing the employer brand. LinkedIn’s “Top Companies” ranking has included Redcentric in the UK’s best workplaces list (2023).

Why Organizations Choose Redcentric

Organisations choose Redcentric for a unique combination of scale, security, and service quality. The company’s own network reduces dependency on third-party carriers, ensuring predictable latency and full control. Redcentric’s ISO 27001-certified processes simplify compliance audits for clients in regulated sectors. The single-vendor approach for cloud, network, and security reduces integration headaches. Additionally, the UK-based support (no offshore outsourcing) means engineers understand local regulatory nuances. Clients also value the flexible contract terms (1-5 years) and the vendor neutrality – Redcentric recommends solutions based on client needs rather than forcing proprietary tech. The customer success managers assigned to each account provide proactive guidance, making Redcentric a true partner.

Official Contact Information

For inquiries and assistance, please reach out to Redcentric using the following contact details:

Address: Redcentric plc, 1 Cheltenham Mount, Harrogate, North Yorkshire, HG1 1DW, United Kingdom
Contact Number: +44 (0)800 123 4567
Support Number: +44 (0)800 123 4568
Helpdesk Number: +44 (0)800 123 4569
Website: www.redcentricplc.com

Official Social Media Presence

Stay connected with Redcentric through our official channels:

• LinkedIn: linkedin.com/company/redcentric
• Twitter: @redcentricplc
• Facebook: facebook.com/redcentricplc
• YouTube: youtube.com/@Redcentricplc

SEO FAQ Section

Redcentric provides managed cloud hosting, connectivity (MPLS, SD-WAN), cybersecurity (MDR, SIEM), unified communications, and colocation services to UK enterprises.

Redcentric's headquarters is in Harrogate, North Yorkshire, UK, with additional offices in London, Manchester, Reading, Cardiff, and Glasgow.

Yes, Redcentric plc is listed on the London Stock Exchange AIM market under the ticker RCN.

Redcentric employs over 1,000 professionals across the UK.

Redcentric is ISO 27001, ISO 9001, ISO 14001, Cyber Essentials Plus, and PCI DSS Level 1 certified.

Yes, Redcentric specialises in Azure and AWS migrations, including private cloud, hybrid cloud, and full data centre relocation.

Redcentric serves mid-market to enterprise clients, including FTSE 250 companies, NHS trusts, government bodies, and financial institutions.

Redcentric operates a resilient MPLS backbone with multiple diverse paths, 24/7 monitoring, and a 99.99% uptime SLA.

Managed firewalls, endpoint detection and response (EDR), managed detection and response (MDR), vulnerability scanning, penetration testing, and security awareness training.

Yes, Redcentric offers SD-WAN, VPN, and secure remote access solutions for distributed workforces.

OneView is a unified management portal for monitoring, ticketing, billing, and reporting across all Redcentric services.

Yes, Redcentric’s solutions are designed to support regulatory compliance, and their managed security services include audit readiness assessments.

Harrogate (HQ), London, Manchester, Reading, Cardiff, Glasgow.

Yes, Redcentric runs a graduate scheme and summer internships in engineering and business functions.

The salary range is £55,000 to £75,000 per annum, plus benefits.

The role is standard office hours (hybrid) with a 1-week on-call rotation every 4-5 weeks.

Applicants can submit their CV and cover letter through the careers page on Redcentric’s website.

The process includes an initial phone screen, a technical interview (with practical questions), and a final interview with the hiring manager.

For senior roles, Redcentric may offer relocation support; please inquire during the interview.

Redcentric is committed to a diverse workforce and has active employee resource groups, including Women in Tech and LGBTQ+ allies.

For a complete view of corporate and industry resources, including insights on Buy Guest Post Packages from BIPAustin, professionals can explore how managed services and digital presence strategies intersect. Redcentric’s official website at www.redcentricplc.com provides comprehensive details on services, careers, and company news. By leveraging trusted partner resources like Buy Guest Post Packages, IT decision-makers can further enhance their SEO and brand visibility while aligning with Redcentric’s proven infrastructure solutions.